our policies & faq

How to Book

Arrival and departure time

Minimum rental term

Location of deliver and collection

Payment

Supplementary charges

Cancellation

Start of car rental

Drivers

When you get the car you need . . .

Changes during the rental

Incident

Loss or damage to the car

Lost keys and keys locked in the car

Puncture

Travel outside of Spain

End of rental

how to book ? <^>

you can book with us through our website, calling our offices in Torremolinos (+34) 952376517 or sending a Fax to (+34) 952050388, to make a booking we need your Name, E-mail address, Phone number, arrival and departure flight number, arrival and departure time, and of course the type of car you need for your holidays.

Arrival and departure time <^>

Delivery and collection at Málaga airport is free of charge every day from 08.00 - to 21.00 hours. Out of these hours there will be a charge of 12.00 Euros.

Minimum rental term <^>

Mínimum rental period is 3 days.

Location of deliver and collection <^>

We also deliver the car at any Hotel on the Costa del Sol. And free of charge in Torremolinos and Málaga

Payment <^>

You don't have to pay anything through the net. We ask you to make the payment when you get your car, and you can do this with credit card. In case that you want to make the payment in advance, you'll get an additional 3% discount.

Supplementary charges <^>

Our rates are fully inclusive of unlimited mileage, insurance and taxes. There will be an supplementary charge, if you bring back the car with less petrol than you got it. If you take the car between 21.00 hours and 08.00 hours there will be an extra charge of 12.00 Euros

Cancellation and changes before you get your car <^>

If the company changes your flight details, or you want to modify the rental period, or cancel your booking, you only need to send us an email or fax, and we will change/cancel your booking.

Start of car rental <^>

At your arrival, we'll be waiting for your with a sign with your name at the arrivals hall. Then we go to the parking area where we do the paper work and you get your car to start your holidays.

Drivers <^>

The minimum age is 23 for the Groups A to E and 25 years old for the other groups. The driver must have the license (copy is not acceptable) for at least one year.

When you get the car you need . . . <^>

You only need your ID card or Passport and your driving license (copies a not acceptable).

Changes during the rental <^>

If you want to modify the rental period you may call us to our offices. To extend the rental we ask you to phone us 48 hours advance.

Incident <^>

In the event of an accident, theft or damage to the car you must:

1. Report the incident to the police

2. Notify us by calling our offices or our mobile numbers within 24 hours

3. Return the police report or incident report to us when returning the car or within 7 days of the incident.

Loss or damage to the car by accident or robbery <^>

Al the cars have a full insurance with an excess. This excess and the delivery of a new car is the max. amount you can be charged for. The Insurance excess is as follows:

Group	Amount
A-B-C	240 Euros
D-E-F-G-H-I-J-K-L	300 Euros
H	400 Euros
M-N-O	450 Euros

Lost keys and keys locked in the car <^>

In the event that you lose the keys or lock the keys in the car, please call our offices or mobile numbers. You will be charged for the cost of supplying a replacement key or the cost of recovery the keys.

Puncture <^>

In the event of puncture, please call our offices or mobile numbers. You will be charged for the cost of replacement or repair.

Travel outside of Spain <^>

Cars may not be driven outside the country. You will be liable for the cost of any loss or damage to the car.

End of rental <^>

The car must be returned to the agreed place at the agreed time. The car should be returned in substantially the same condition as it was at the start of the rental. And the tank should be like you it was at the start of the rental.